It has been over 19 years since my wife and I had the Kitchen and Bath Factory remodel our kitchen. We have been very pleased with the workmanship and products.
What has recently REALLY impressed me is how the people at the Kitchen and Bath Factory stand behind their products. Our dishwasher door is designed to be covered by a cupboard door. The cover came loose. Upon contacting Kitchen and Bath, David came to our house, found the problem (the contractor used the wrong-sized screw bolt), ordered the necessary part, and, once it arrived, stopped by to complete the necessary repair.
Could a customer ever get better service?
15:25 14 Sep 20
Several years ago, Kitchen & Bath Factory renovated my kitchen, much to my satisfaction. When it was time to remodel by bathroom, K&B was the first place I considered. After meeting with other design centers, I made the wise decision to return to K&B. David is wonderful to work with. Not only is he a creative designer with thoughtful attention to detail, but he is a great listener which was so important in understanding my thoughts, ideas and needs. He was friendly, supportive and thorough in helping to guide me through the decision making process. What could have been an anxiety producing experience, was made easy and, actually, fun thanks to David, Elizabeth and Chris. Additionally, the contractor, Waldemar and his staff were amazing! He was responsive to my calls and always kept me informed of “next steps.” Their work ethic and workmanship were impressive. I would highly recommend Kitchen & Bath Factory for any renovation or design work.
20:44 10 May 20
I have used Kitchen and Bath Factory 3 times - first for a kitchen remodel, second for 2 powder room remodels and third, most recently, for a remodel of my master bath. Each time they have done an excellent job. David spends time going over the details of the project. Pawel, the person who coordinates, and does most of, the onsite work makes sure everything is done well, on schedule, and according to my preferences. I would definitely recommend this group.
00:14 15 Apr 20
Excellent customer service and follow up. K&B Factory designed and installed our new kitchen cabinets two years ago. Last month we noticed a small problem developing on one of the cabinets. David and his contractor came out right away and made the necessary adjustment at no cost to us, demonstrating K&B Factory's commitment to customer satisfaction. I highly recommend them, and plan to go back to K&B Factory for future renovations.
02:58 21 Feb 20
The whole process was simple and my wife and I appreciate that everything was completed on time (even a few days early) and at the agreed upon price. We love the design and appreciated David's help in accomplishing the goals we had for the new kitchen. We also appreciated the professionalism of Pawel and his team as they worked with us to complete the project. Considering all of the demolition and work required, our house remained clean and we were able to stay in our house for most of the renovation. I would happily recommend Kitchen and Bath Factory as well as Pawel and his crew for any home renovation project. We will definitely be coming back in the future when we are ready for another major project.
19:18 07 Oct 19
Our new kitchen is exactly what we wanted, and we love it. David took a tiny kitchen and designed a new space with optimal workroom that looks amazing. The process is very easy. KBF sends you to preferred vendors that have very competitive, if not lower, prices (I looked!). Val de Mar, our contractor, was very responsive to our questions and asks, and he is very meticulous about his work. I would definitely go back to them with another job.